Frequently asked questions

Website users can access the home page and news without registering. You do need to register for free if you would like to consult the Learning and development and Events sections, and if you would like to be able to filter the listings in the Directory. The Briefings are mostly restricted to paid subscribers.

You can set up a free registration via the Join page, or using the button below. This asks you to enter your email address and checks that you are not already registered before giving you the opportunity to set up a free membership.

Subscription plans are available in two main forms: individual and corporate.

Individual plans allow the subscriber to read the Briefings, in addition to having full access to the functionality available to Members. Concessionary fees are available as well as full-priced single year and discounted two-year options.

Corporate plans allow organisations to provide access to several users with a single, discounted subscription. Organisations who wish to be listed in the Directory have the option of single-user subscriptions that allow them to provide details of the organisation either with or without access to the Briefings.

Your free membership is activated immediately. Standard subscriptions are also immediately activated on payment of the relevant subscription fee.

Concessionary subscriptions need to be approved by LiSAH and may take a little while longer, depending on how quickly it is possible to establish relevant status. 

Yes, we have Corporate subscription options that you can sign up to online that give you five, ten or twenty user seats, with increasing discounts at each level.

If you would like greater numbers of colleagues to be able to access our Briefings, please contact us and we can arrange a bespoke package for you. 

Any changes to your subscription during the course of your subscription period need to made by LiSAH administrative staff. Please contact us to discuss your options:

Yes, we provide discounts for recently graduated subscribers (c 50% of the standard fee) and students (c 75% reduction).

Members of health authorities and representatives of patient organisations are provided with access at no charge.

Subscriptions for concessionary plans are subject to review by LiSAH administrative staff and proof of status may be required.

LiSAH aims to promote wider access for patients to effective therapies, and supports the valuable work carried out by different types of organisation in achieving this goal.

We welcome members and subscribers from any background.

We welcome submissions from external experts. If you have content that you feel would benefit the international access community, please get in touch! We also offer regular contributors a number of benefits in recognition of your shared expertise.

Medical technology (medtech) products, including in vitro diagnostics, are subject to different access rules to those in place for medicines, even if there is some overlap. We don't currently cover medtech in any depth but some articles of relevance to the sector are available. You can find these by searching by sector in the Briefings search page.

If you would like us to expand our focus to include this sector we'd love to hear from you - please get in touch via the 'Contact' page and let us know what specifically you would like us to include.

Our ultimate aim is to support access for patients to effective therapies. We focus primarily on supporting the manufacturers of those therapies to understand how to address national and international access requirements.

We therefore include content that we believe will be helpful for this primary audience, prioritising specifically access-related knowledge. However, we recognise that access involves pulling together a broad range of data to inform decisions that are taken in a political and economic context, in a specific industry setting. As a result our scope includes not only access information and its related HEOR and pricing disciplines, but also health policy and industry developments as they relate to access. 

Our Briefings and Learning and Development sections are focused almost exclusively on the core access disciplines, while the university courses and scientific journals listed reflect the HEOR and policy orientation of academic work in the field. The Directory includes organisations of relevance specifically to access professionals, while the Events cover trainings and conferences of broader appeal alongside those specifically for access professionals.

We constantly monitor the activities of the health authorities and other organisations whose activities and processes we describe. When a change takes place that affects our content we integrate it straight away.

If you see something on our website that you feel should be adjusted, please get in touch.

We would really appreciate hearing from you with any suggestions for a new topic for a briefing, a conference or training, or a new organisation that you feel would be of interest to fellow access professionals,

For new Briefing topics, learning resources and Events, please get in touch via the Contact page, giving us as much detail as possible about your suggestion. We particularly welcome contributions from those who wish to share knowledge in briefings on topics on which you are expert, and we have a regular Contributor programme for those who would like to contribute on a regular basis.

If you would like a new organisation to be included in the Directory, we suggest sharing this with us in different ways depending on whether you are in a position to represent that organisation or not. If this is an organisation that you do not represent, we would be glad if you could share their details via the Contact page. Likewise, if you believe an entry is incorrect or an organisation is no longer offering the services described we'd like to hear from you.

If you are an employee or otherwise able to be the primary contact for the organisation we ask you to take out a Directory listing subscription. A free version of this exists, if you do not need access to the Briefings. Signing up in this way allows you to enter details about the company as well as your own information, ensuring that the organisation appears in the Directory exactly as you wish.

Note that we only include organisations of direct relevance to access professionals in our Directory: we do not cover organisations offering general business services. 

Our main aim is to support access to effective therapies, and we are happy for our content to be used to that purpose. We only ask that you acknowledge LiSAH as the source of the information.

However, we do not support systematic copying of our material for commercial purposes. If you feel that our content would be of value to your commercial clients, please get in touch and we can discuss licensing arrangements.

We include in our Directory organisations providing services of direct relevance to international and national access professionals. These may be access consultants, health economics agencies, pharmaceutical lawyers, conference organisers and other providers of services, or other organisations such as HTA bodies and authorities whose activities are included in this site. We do not include organisations that provide general business services.

If you would like a new organisation that fulfills these criteria to be included in the Directory, we suggest sharing this with us in different ways depending on whether you are in a position to represent that organisation or not.

If this is an organisation that you do not represent, we would be glad if you could share their details via the Contact page. Likewise, if you believe an entry is incorrect or an organisation is no longer offering the services described we'd like to hear from you.

If you are an employee or otherwise able to be the primary contact for the organisation we ask you to take out a Directory listing subscription. A free version of this exists if you do not need access to the Briefings. Signing up in this way allows you to enter details about the company as well as your own information, ensuring that the organisation appears in the Directory exactly as you wish.

We include listings in our Directory on the basis primarily of their website content, supported by our familiarity with the organisations concerned.

We regret that we cannot guarantee the accuracy of the individual listings or the credentials of the organisation's employees, and we cannot take responsibility for the work that they may carry out.

We do take all reasonable steps to ensure the organisations are accurately described and we encourage representatives of the organisations concerned to claim the listing, via a link on the entry. This provides the organisations with the opportunity to update their entry.

We do not require users to contact organisations via our website. 

The Directory listing includes the organisation web address at a minimum and, if the website includes contact details, we provide those as well. Mostly this information is a contact email address but smaller organisations often share contact names and, occasionally, telephone numbers. When organisations claim their listing, they may provide additional contact details, for example with respect to individual services offered..

While we do our best to ensure the accuracy of the listing contact details we cannot guarantee their reliability or the responsiveness of the organisation involved.

If you would like a new organisation to be included in the Directory, we suggest sharing this with us in different ways depending on whether you are in a position to represent that organisation or not.

If this is an organisation that you do not represent, we would be glad if you could share their details via the Contact page. Likewise, if you believe an entry is incorrect or an organisation is no longer offering the services described we'd like to hear from you.

If you are an employee or otherwise able to be the primary contact for the organisation we ask you to take out a Directory listing subscription. A free version of this exists if you do not need access to the Briefings. Signing up in this way allows you to enter details about the company as well as your own information, ensuring that the organisation appears in the Directory exactly as you wish.

Note that we only include organisations of direct relevance to access professionals in our Directory: we do not cover organisations offering general business services. 

Yes, you are able to add details to your organisation's Directory listing.

If you can see a 'Validated' label on the listing entry, please get in touch via the Contact page to be put in touch with the organisation's primary contact to request them to make the relevant changes.

If there is no such label, click on the 'Claim an organisation' link and submit your contact details to be allocated as the organisation's primary contact. This will allow you to update the organisation's details in your Member homepage. If you are not yet a Member or Subscriber, you will be asked to register for a free membership in order to set up a member profile.

A standard listing only allows you to enter your organisation's contact details, along with a brief text summarising the services offered.

If you would like to promote your organisation's services please get in touch via the Contact page and we can let you know the options available to add further detail to your listing and to ensure that your organisation appears higher up in searches.

Standard listings are displayed in random order, appropriately filtered according to chosen criteria. Each time the Directory is opened the display order is reassigned, to ensure that organisations are not unduly prioritised by criteria such as listing date or alphabetical order.

Organisations which take out an enhanced listing are able to ensure that they appear higher up in the listing, while also allowing them to add further content to their organisation page.

If this is of interest to you please get in touch via our Contact page. 

Yes, it is possible to achieve a higher visibility for your organisation's listing.

Standard listings appear in a random order in the Directory, appropriately filtered if criteria have been selected.

If you would like your organisation to appear consistently higher in the filtered listing you are able to take out an enhanced subscription which also allows you to add further content to your organisation page.

If this is of interest, please get in touch via the Contact page.

We would be happy to discuss sponsorship opportunities and can tailor these according to your interests.

In addition to achieving greater visibility by being listed as a sponsor on our home page we offer the opportunity to be included in our regular newsletter, be listed higher in Directory listing searches and include additional information in your organisation page.

We also provide the ability to work with you to develop open access Briefings on topics in which you are expert, and to include links in our newsletter.

If this is of interest, please get in touch via our Contact page and we can arrange a call to discuss options.

We would be pleased to talk with you about promoting your organisation's listing.

The listing presents non-promoted organisations in a randomly allocated order to avoid any systematic bias. Promoted organisations appear high up in the listing, with a higher tier restricted in number appearing first. 

Every organisation included in our listing has its dedicated page which, by default, only contains contact details and a short text. Promoted organisations are able to include a greater amount of mixed-media content, including videos and audio.

If this is of interest to you, please do not hesitate to get in touch via the Contact page.

We would be happy to talk with you about promoting your events.

The Events calendar displays thumbnails of upcoming events in chronological order. Each entry links to a separate event page which, by default, contains core information about the event, dates, location and a web link.

If you would like your event page to include a greater amount of information - for example agenda, speakers, target audience etc - a promoted event will allow you to do this. We can also discuss highlighting your event on our homepage and in our newsletter.

If this is of interest to you, please do not hesitate to get in touch via the Contact page.